Shipping And Delivery Policy
Shipping & Delivery
FREE SHIPPING
We are proud to bring our customers great value and service. That’s why we provide free shipping from our warehouses in the USA via FedEx, USPS, or DHL.
SHIPPING TO USA ONLY
Currently, we offer shipping services exclusively within the United States.
LOST/MISSING PACKAGES
We are not liable if the incorrect address is provided during the checkout process. Please double-check that your billing and shipping addresses are correct before completing your order. If we have made an error, we will take full responsibility for your original order at no charge.
CUSTOMS
We are not responsible for any customs fees. By purchasing our products, you agree that one or more packages may be shipped to you, and any customs fees upon arrival will be your responsibility.
SHIPPING TIME
Shipping time varies by location. Below are our estimated shipping times:
- United States: 3-5 business days
Max delivery time: 20 business days.
Please note this does not include our 1-3 day processing time.
All shipping times exclude potential customs delays.
TRACKING INFORMATION
You will receive an email with a tracking number once your order is shipped. Occasionally, tracking may not be available due to free shipping options.
MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.
For some shipping companies, it may take 1-5 business days for the tracking information to update. If your order was placed more than 5 business days ago and there is no tracking update, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase may occasionally be shipped separately, even if you selected combined shipping.
If you have any other questions, please contact us, and we will do our best to assist you.